About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -
Trust, Respect, Unity, and Empowerment
.
About The Role
Days of Working:
Monday to Friday
Role Overview
The Business Analyst is responsible for the gathering, eliciting, analysing, documenting and managing requirements for projects. Reporting to the Senior Business Analyst you will bridge the gap between the business environment of stakeholders and the functional and business requirements and processes, ensuring that these are translated into formats suitable for all your stakeholders including solution architects and developers from which specifications, design and application configurations will be built. You will be responsible for producing, scoping, process mapping and integration functional and technical specification documents. This will be supported by using inhouse methods and tools.
You will also need to have excellent communication, stakeholder management, facilitation, presentation and documentation skills.
Key Responsibilities
* Build relationships with stakeholders to understand, define and document requirements.
* Proactively manage stakeholder expectations of requirements against scope of the project.
* Ensure success criteria is defined upfront and put in place mechanisms for acceptance of requirements.
* Maintain accurate documentation and records, prepare and present material to stakeholders of a high quality.
* Contribute to the overall risk management process and identify risks specific to projects or changes
* Eliciting, translating, simplifying and prioritising requirements.
* Assisting with business case production.
* Support all business activities within the end-to-end project delivery such as workshops, UAT and training
* Supporting testing and implementation activities
* Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties.
* Act in good faith and promote the long-term success of each company.
* Adhere to and promote the Group's policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the people reporting into them.
* Support and promote the sustainability plans and policies and carry out duties in a resource effective way, recognising the shared responsibility of minimising negative environmental impacts wherever possible.
Qualifications
Must have a good standard of education and excellent communication skills. Knowledge of and demonstrated experience in requirement gathering processes and methodologies, including the project lifecycle and software development process, are essential. A proven track record of delivering within the project environment, preferably within a multi-project programme, would be highly desirable.
Desired
* Relevant professional qualifications, such as BCS Business Analysis Certifications are desirable.
Experience
* Business Analyst experience in a business environment and IT projects.
* A proven track record of delivering successful business analysis for integration and DevOps projects.
* Knowledge of and demonstrated experience in requirement gathering processes and methodologies, including the project lifecycle.
* Strong technical aptitude and computer proficiency, including MS Office Suite.
* Demonstrable strong written, presentation, communication and negotiation skills and can articulate complex solutions.
* Experience of complex IT implementations with multiple integration points to external applications.
Core Expectations
The Business Analyst should have a naturally positive attitude and an inclusive approach to building partnerships, highly organized and self-motivated. Strong written and oral communication skills are a must, along with the ability to tailor communication style to both technical and non-technical audiences.
* Excellent time management and must be highly organised with a very strong attention to detail.
* Ability to understand business needs and work with stakeholders to propose and deliver cost effective solutions.
* Possess strong negotiation, influencing and conflict/issue resolution skills.
* Ability to problem solve in an innovative and flexible manner.
* Ability to adapt to changing circumstances promptly.
* Confident with the ability to facilitate groups and give presentations.
* An ability to work well with internal and external clients.
* An ability and acumen to provide effective senior management presentations.
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.