Join to apply for the Field Service Engineer- Wirral role at Virgin Media O2
Summary
* Location: Wirral
* Job Family: Technicians & Engineers
* Job Type: Full Time
* Posted Date: 24-Apr-2025
Salary: £29,000 - £36,200 per year
Postcode Requirement: Must reside in one of the following postcodes: CH1, CH2, CH3, CH4, CH5, CH6, CH41, CH42, CH43, CH44, CH45, CH46, CH47, CH48, CH49, CH62, CH63, CH64, CH65, CH66.
Join our team of Field Service Engineers (internally known as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.
We’re looking for motivated, customer-focused individuals. No prior experience required; we will train you and provide a mentor. After training, enjoy a 4-day work week (37.5 hours, Monday – Saturday) with shifts of 7.5 and 10 hours.
No two days are the same, so you’ll be continuously learning and facing new challenges.
Responsibilities include:
1. Being an expert in installations, fault fixing, and delivering excellent customer service
2. Diagnosing errors and technical problems and providing suitable solutions
3. Documenting processes and following company protocols
4. Collaborating with the technical team and sharing information
Who we are
The UK’s fastest broadband network and a leading mobile brand. We are diverse, high-performing, and committed to offering the UK more choice and value. Virgin Media O2 is an equal opportunities employer that values inclusion and authenticity.
Must haves:
* A UK Manual driving licence
Additional qualities:
* Comfort working at heights and outdoors in all weather
* Enjoy problem-solving and customer interaction
* Great relationship-building skills
* Organized, customer-focused, motivated to help others
Benefits include:
* Salary of £29,000, plus £2,500+ OTE, and a company van
* 25 days annual leave, including your birthday
* Up to 10% pension contributions
* Flexible leave options
* Wellbeing benefits including BUPA medical coverage and critical illness insurance
* Life insurance and healthcare plans
* Support for family needs (neonatal leave, parental policies, carers leave)
Next steps
Complete an online video assessment, followed by an interview if successful. Let us know about any adjustments needed during the process. We appreciate your interest in joining Virgin Media O2.
#J-18808-Ljbffr