Job Title: Account Specialist - Gastroenterology
Location: South London
Contract: 12 Months
Hours: 37.5 hours per week
Rates: 35p/h
Job Description
SRG are looking for an account specialist for a leading pharmaceutical company, focused on covering the South London territory. The focus of this role is to be the direct contact for key stakeholders to communicate the value proposition; be the main executor of the infield brand strategy. Develop customer relationships whilst maximising opportunities based on strong account plans.
Duties and Responsibilities
* Drive Sales - Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels
* Develops SMART pre call objectives in line with territory plans and aligned to brand strategy.
* Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every sales call.
* Educates medical providers, other relevant decision makers and affiliated healthcare professionals.
* Identifies and develops advocates and nurtures positive relationships across the territory
* Organise and manage stakeholder meetings
* Differentiates AbbVie's value proposition to physicians or other stakeholders assigned from any competitors
* Strong communication skills, ability to flex style based on customer insights
* Deep understanding of the product and its place within the local NHS healthcare economy
* Ability to navigate NHS ecosystem barriers & identify opportunities to deliver collaborative results
* Shares best practice to enhance our business success
* Proactively initiates, develops and implements a growth plan to develop in current position and prepare for future opportunities
* Demonstrates in depth disease, product, market and competitive intelligence expertise
* Has a deep understanding of the multi-stakeholder environment
* Continuously analyses sales reports (CRM etc.) and overlays field intelligence to adapt the territory plan
* Collaborates closely with local cross functional team (territory partner, market access & medical) to ensure effective strategy implementation and positively contribute to the team culture
* Developing a business plan for own territory in line with brand strategy
* Effectively targets and tracks resources to maximise sales opportunities.
* Adheres to industry and company compliance requirements.
Experience and Qualifications
* Must have proven pharmaceutical sales success
* Experience within Gastroenterology or immunology
* ABPI Qualified
* Full driving license
* Strong communication and customer engagement skills, ability to tailor discussions to customer needs
* Excellent customer relationship skills to build, develop and maintain internal and external partnerships
* Solutions focused, positive attitude is a must
* Strategic mindset and strong analytics proficiency to drive data driven decisions
* Ability to engage in new ways of working including digital capabilities
* Self-motivated and a strong commitment to delivering a high level of performance
* Possesses excellent customer engagement skills to build, develop, and maintain internal and external partnerships with multiple functions and customer groups (including national KOLs).
* A solution-focused approach and a positive attitude.
* Strong resilience and determination to overcome challenges to achieve results
* Attention to detail and self-awareness are essential.
* A passion for experimentation to identify new opportunities for growth and improvement.
* Commitment to achieve goals, even when faced with obstacles or setbacks, a strong work ethic.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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