We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you'll receive the following benefits:
* Hourly pay rate of £12.21
* Tips: Receive a share of uncapped tips
* Premium Pay Night Allowance: An additional £1 per hour after midnight
* Holiday Entitlement: 28 days of holiday to relax and recharge
* Nest Pension Scheme: We contribute 3% to your pension.
* Life Insurance: Coverage provided for peace of mind
* Long Service Awards: Celebrate your career milestones with us
* Online learning: Access supplementary online courses to enhance your skills
* Uniform: We provide a free team uniform
* Retail Discount Scheme: Enjoy discounts and offers at selected retailers
* Employee Assistance Programme: Access to support and resources whenever you need them
* Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
Job Description
Grosvenor Casino, Northampton NN1 2LA
As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team.
With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note. Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations. You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.
Qualifications
To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role
Additional Information
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
About the company
The Rank Group has been entertaining Britain since 1937, from its origins in motion pictures to today's gaming based entertainment brands. Over the course of more than three-quarters of a century, the Group has entertained many millions of customers in Britain and around the world. The Group's story is one of iconic brands and talented people with a mission to entertain.
Notice
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