Liability Utilities Adjuster – Overview
Location: Scotland | Type: Permanent | Salary: Competitive (based on skills, experience and qualifications)
Responsibilities
* Manage a dedicated portfolio of claims for utility providers across Scotland.
* Investigate incidents on-site, including burst water mains, electrical faults, fires and sewage escapes.
* Collaborate with multidisciplinary teams on major multi‑party cases.
* Capture and share clear data using Excel, PowerPoint and Microsoft Teams to keep clients informed.
* Maintain a professional, methodical approach to all claims and deliver results under pressure.
Qualifications & Skills
* Property claims expertise with a progression towards recognised professional qualifications.
* Strong knowledge of core liability principles and legal frameworks.
* Experience in complex, multi‑party incident resolution.
* Proficient in Microsoft Office (Excel, PowerPoint, Teams).
* Excellent communication and collaborative teamwork.
Benefits
* Competitive salary (based on skills, experience and qualifications).
* SIPP (Self‑Invested Personal Pension Scheme).
* 25 days holiday plus bank holidays.
* Flexible working – office or home.
* Private healthcare plan (including pre‑existing conditions).
* Life assurance and Group Income Protection.
* Employee assistance programme.
* Voluntary flexible benefits: green car scheme, travel insurance, dental cover, cycle‑to‑work scheme, season ticket loan, wellbeing and digital GP applications.
Equal Opportunity Employer – Sedgwick is an Equal Opportunity Employer. We have a zero tolerance policy towards discrimination in any form.
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