Job Description
Assistant Account HandlerWe are on the lookout for an Assistant Account Handler to join us and support our team in exceeding renewal retention goals, provide essential administrative assistance, and ensure quality assurance standards are met.Key Responsibilities
* To provide support to colleagues to ensure we exceed the Company’s expectations on renewal retention.
* To take ownership and responsibility for the allocated renewals under £5,000 premium.
* To provide general administrative support to colleagues, including credit control, Circus updates and ensure PIB’s Quality Assurance and due diligence measures are all met.
* Ensure efficient office management and general housekeeping, including answering general telephone queries, welcoming any visitors to the office and maintaining a good working environment at all times.
* Promote St Giles' reputation within the sector through attending any relevant functions/seminars where applicable.
About YouWe’re looking for someone who brings:
* Some experience in the insurance industry
* Excellent organisational and time management skills, with good attention to detail
* Exceptional customer service and, communication skills
* A good knowledge and understanding of computer software, such as Microsoft Office Suite (Word, Excel, Outlook, etc.) and other office equipment
Why Join Us?We offer more than just a job, we provide a place to thrive. Our benefits include:
* Competitive salary and benefits package
* Flexible working and holiday options
* Pension, enhanced parental leave, and life insurance
* Discounts on technology, travel, and leisure
* Learning and development opportunities
* Volunteering and charity support days
Inclusion & AccessibilityWe are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to us.#HPREF-223 260