Join to apply for the IT Manager role at Kura (CS) Ltd
1 day ago Be among the first 25 applicants
Join to apply for the IT Manager role at Kura (CS) Ltd
This range is provided by Kura (CS) Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Location: Glasgow
Hours: Monday to Friday 9am-5.30pm
Salary: DOE
Who we are
Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to over 50 clients across many industry verticals. About Us: We are in business because we want to help people to develop and to reach their full potential.
We are building a culture that shifts the mind-set from focusing on “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is to be “Unrivalled in Developing People."
Role Details
What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?
We are looking for a IT Manager to play a proactive part in the strategic planning, development and support of all IT Solutions and Services within our business.
The role holder will also be responsible for ensuring that the departmental staffing structure, policies, procedures, and systems are aligned to, and managed in line with Kura’s Strategy.
* Lead, motivate and inspire the IT department and wider business by developing and delivering an IT strategy that delivers innovation, enabling the wider business to become leaner through the effective use of existing and emerging Business Technology and Infrastructure.
* Be accountable for the successful provision of all IT services, delivered either internally or externally, as required by the business.
* Ensure that day to day delivery of technical solutions across the business is optimised to ensure Kura is the Outsource Partner of Choice.
* To manage and maintain the Kura Infrastructure environment in conjunction with in-house resources and 3rd party suppliers.
* To manage and maintain the Kura desktop estate and deliver operational enablement utilising in-house resources.
* To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders.
* To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement.
* Management and maintenance of the Kura systems architecture and infrastructure, both physical and virtual; establishing set procedures and policies for day-to-day administration of the infrastructure, proactive administration and monitoring of servers, network hardware and internet infrastructure and provision of high-level (third-line) support on network, server and internet devices and systems.
* Establishing strong partnerships with key client contacts to devise on-going technical strategy.
Benefits
As well as a clear structure for your personal and professional development we also provide a comprehensive package of benefits which include a loyalty award scheme, an employee assistance program, enhanced maternal and paternity pay, and more.
Requirements
* Degree in IT related subject
* Minimum 5 years’ experience at least 2 of which must have involved managing people
Next steps
If you want to be part of a team where you will have the opportunity to grow & develop then this could be the role for you.
Job Type: Full-time
Pay: £50,000.00-£60,000.00 per year
Work
Location: In person
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Kura (CS) Ltd by 2x
Sign in to set job alerts for “Information Technology Manager” roles.
Glasgow, Scotland, United Kingdom 20 hours ago
Glasgow, Scotland, United Kingdom 1 day ago
Bathgate, Scotland, United Kingdom 5 days ago
Glasgow, Scotland, United Kingdom 1 day ago
Stirling, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 2 weeks ago
National LIMS Support Operational Manager
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Thornhill, Scotland, United Kingdom 2 weeks ago
National LIMS Support Operational Manager
IT Asset Management Project Manager Business Analyst
Glasgow, Scotland, United Kingdom 3 days ago
Senior Infrastructure Services Manager – VMware, Microsoft & Linux
Erskine, Scotland, United Kingdom 1 day ago
Glasgow, Scotland, United Kingdom 4 days ago
Glasgow, Scotland, United Kingdom 1 day ago
Project Risk Manager/Analyst (All Levels) - Defence Infrastructure
Glasgow, Scotland, United Kingdom 2 weeks ago
Stirling, Scotland, United Kingdom 1 week ago
Principal BIM Manager - Defence (SC Required)
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Engineering Manager - Build and Release Infrastructure
Glasgow, Scotland, United Kingdom 1 month ago
Engineering Manager - Build and Release Infrastructure
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 7 months ago
Realistic Medicine Project Manager - Corporate Planning
Glasgow, Scotland, United Kingdom 2 weeks ago
Project and Integration Manager, Client Money
Glasgow, Scotland, United Kingdom 3 days ago
Glasgow, Scotland, United Kingdom 1 day ago
Design Manager - Civils and Infrastructure
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 1 day ago
Glasgow, Scotland, United Kingdom 1 week ago
Project Commercial Manager - Energy Storage Facility
North Ayrshire, Scotland, United Kingdom 2 days ago
Software Engineering Manager - Container and Virtualisation Infrastructure
Glasgow, Scotland, United Kingdom 1 week ago
Principal Groundwater Modeller and Project Manager
Glasgow, Scotland, United Kingdom 2 months ago
Glasgow, Scotland, United Kingdom 1 week ago
Project Commercial Manager, Earth and Environment
Glasgow, Scotland, United Kingdom 3 days ago
Blackburn, Scotland, United Kingdom 1 day ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Blackburn, Scotland, United Kingdom 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr