Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead our small Credit Control team. The successful candidate will be responsible for managing the team and all credit control activities within the company.
Responsibilities
1. Manage a team of credit controllers.
2. Oversee the credit control team and their portfolio of debtor accounts, ensuring adherence to company processes, credit and payment terms, and credit checks.
3. Produce and analyze debt reports, reporting risks, variances, and action plans.
4. Forecast cash flow monthly.
5. Maintain records of credit applications, payments, bad debts, and provide relevant reports and analysis.
6. Handle bad debt collection processes, including small claims, insurance, and correspondence.
7. Collaborate with the Sales Director to manage problematic accounts.
8. Resolve billing disputes, complaints, and discrepancies within specified timeframes.
9. Support daily credit control activities as required.
10. Develop strategic partnerships across management to promote communication, continuous improvement, and teamwork.
11. Review and maintain the company's credit policy.
12. Liaise with HR to meet staffing needs and ensure policy compliance.
Experience, Skills, and Attributes
* Good knowledge of credit control functions within a business.
* Previous managerial experience in a high-volume billing environment.
* Understanding of workload prioritization and team leadership.
* Ability to work under pressure and meet strict deadlines.
* Proficiency in Microsoft Office, especially Excel and Word.
Additional Details
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm, Monday to Friday (one-hour unpaid lunch break)
Salary: £30,000 - £32,500 per annum
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