Nike Portsmouth is looking for a Retail Lead (40 hours) to join our team and provide world class service to the consumer.
Responsibilities
As a Retail Lead you will coordinate, coach, and motivate employees in your area while maintaining an excellent work atmosphere. You will support the management of daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our Leads specialize in one business area but will support cross‑functionally:
* COMMERCIAL: support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
* ATHLETE EXPERIENCE: ensure the team is equipped to deliver the highest quality athlete experience.
* CONSUMER EXPERIENCE: lead by example and deliver our sales floor service to bring the consumer journey to life.
Benefits
* One of the best compensation and benefits packages in the industry
* Opportunity for monthly performance‑based bonus
* A supportive team that values Diversity, Equity & Inclusion
* A career at a company at the forefront of the sports and fashion industry
* Generous online and in-store employee discounts and a brand‑new NIKE outfit for you to sport with your teammates on the sales floor
Qualifications
* Customer service and/or retail experience preferred.
* Ability to manage a small team of peers.
* Effective communicator, brand ambassador, and collaborative teammate.
* Demonstrated ability to apply product sales techniques.
* Flexible with scheduling and available to work retail hours (40 hrs FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Please note that relocation support is not provided for this role.
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