We’re supporting a respected independent insurance brokerage that is looking to strengthen its commercial team with an experienced Senior Commercial Account Handler. This is a key role within the business, providing technical expertise, client support, and broking capability across a broad range of commercial risks.
Key Responsibilities
* Provide day‑to‑day administrative and technical support to Account Executives
* Act as a primary contact for client queries, MTAs, additional cover quotations, and policy documentation
* Manage general client enquiries efficiently and accurately
* Attend insurer and client meetings where required
* Handle client cases directly where appropriate
* Conduct marketing exercises and negotiate terms with insurers
* Secure renewals and new business quotations
* Maintain strong market awareness and insurer relationships
* Stay up to date with market conditions, products, and developments
Technical & Team Support
* Handle a wide range of commercial risks including Property, Liability, Marine, Engineering, Cyber, Motor Fleet and Financial Lines
* Act as a referral point for technical queries, placement strategy, and marketing advice
* Participate in Acturis User Group meetings
Administration & Compliance
* Check, issue, and dispatch proposals, policy documents, and endorsements
* Complete all administration in line with company procedures
* Maintain accurate client records on internal systems
* Ensure all advice is compliant and tailored to client needs
Skills & Experience
* Strong technical knowledge across core commercial insurance classes
* Experience handling risks from SME through to large corporate clients
* Confident broking and negotiation skills
* Highly organised with strong attention to detail
* Proficient in Microsoft Word, Excel and Outlook
* Extensive Acturis knowledge, ideally at Super User level
* Experience working with third‑party premium finance providers
* Easily accessible location close to major transport routes
* Competitive and dependent on experience
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