Job Description
Courier Operations Manager
Colnbrook
Monday to Friday 1200 - 2100
Job description
I am recruiting for a Courier Operations Manager who will be responsible to the Operations Director, it will be your responsibility to ensure the smooth running of the operation. This is a hands-on role, which will involve managing a team to ensure shipments are processed and made ready for export adhering to procedures and deadlines
Key Tasks and Responsibilities:-
* Maintaining the smooth and effective running of the Operations Department, including staffing levels, supplier engagement and delivery of departmental targets.
* Ensuring shipments are processed in accordance with established policy & procedures.
* Motivating the Operations team to perform effectively and efficiently, ensuring they have the correct skills and training to undertake their roles .
* Working with the Operations Director to deliver strategic improvements.
* Being responsive and agile to operational demands, with the ability to identify issues & solutions.
* Ensure compliance with HMRC and regulatory procedures.
* Performance monitoring and reporting .
* Liaison with UK and overseas partners.
* Carry out any other duties that may be reasonably required in the context of the job role.
Skills required
* Extensive knowledge of the courier industry, for both exports and imports
* Experience of leading a team
* Knowledge of HMRC import/export procedures and raising entries
* IATA Dangerous Goods trained
* Forklift licence
* You must be able to work in a fast-paced environment
* You must have strong administration and communication skills
* Exceptional leadership, motivation, and people management skills
* Ability to prioritise, multitask and delegate
* Good working knowledge of computers and email and office applications