Base pay range
Job title: HR Advisor
Location: Hybrid working – Birmingham office 1 day per week
Contract: Fixed term contract for 12 months
Hours: Full-time (37 hours per week)
Grade: 11
Job Req: PEO31
The role
You will be responsible for the effective management of employee relations casework and people related issues, providing advice and coaching managers to handle casework from start to finish. You will manage the upkeep of People Policies, make recommendations for improvement and ensure compliance with employment legislation. You will role‑model our Ways of Working and build capability, resources, and confidence within People Services and the organisation to make it a great place to work.
You will be part of the broader People Services team, working collaboratively and flexibly to deliver joined‑up professional services, advice, and solutions that align with our strategic objectives.
The team
Our People Services team are at the heart of a people‑centric culture. Your expertise will help shape a thriving, collaborative workplace, empowered to make gambling fairer, safer and crime‑free. You’ll play a key role in supporting managers, resolving challenges, and driving positive change, making every day rewarding and impactful.
Our offer to you
* Civil Service Pension, with 28.97% employer contribution
* 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
* Holiday purchase scheme (option to buy up to five extra days’ annual leave)
* Flexible working & family‑friendly policies
* Ergonomic, fully accessible office, very close to Birmingham New Street Station
* Open, collaborative and people‑focused culture
Your responsibilities
* Provide trusted professional employment advice by applying specific ER knowledge
* Analyse and understand complex employee relations casework, highlight risks and trends, and provide well‑reasoned recommendations
* Use and apply people data to identify trends and agree proactive actions to address areas of concern
* Be the custodian of policies to support operational HR activities and processes, ensuring alignment with relevant documentation
* Identify opportunities to provide information and guidance through self‑service resources, building knowledge and capability across the wider organisation
* Work with our Policy Working Group and other stakeholders to keep people policies up to date and accessible
* Develop and maintain a policy review schedule and communicate it to colleagues and managers
* Lead on developing policy outputs and communicating them to the business, with support from the HR Operations Manager
* Support consultation of policy change and implementation via our recognised trade union
* Use data and insights from people surveys and audits to ensure policies are fit for purpose and in line with employment legislation
* Play an important role in implementing change projects (Competency and Wellbeing Frameworks) to support employee relations initiatives
* Perform any reasonable tasks commensurate with the level of responsibility at the request of the Manager
What we’re looking for
* Up‑to‑date knowledge of employment legislation and potential future developments
* Previous experience of managing multiple complex employee relations cases concurrently
* Excellent communication and team‑working skills
* Flexible and adaptable, managing a wide variety of tasks and dealing with unexpected changes at short notice
* CIPD qualified or willing to achieve Level 5
Your application
We value diversity in our workplace and are committed to a culture where each individual feels engaged and respected. We welcome all applications from candidates who meet the minimum requirements for the role.
To apply, please use the Gambling Commission careers website. The anonymised recruitment process does not allow a CV upload; application questions will assess how you match the essential criteria.
The selection process will include an interview (competency and technical questions) and a presentation. Interview questions will be provided in advance. Prepare using the STAR technique.
Closing date: midnight on 12th November 2025. Interviews are expected to be held the week commencing 24th November 2025. Please ensure you have the right to work in the UK as we cannot provide visa sponsorship.
About us
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while protecting vulnerable individuals from harm.
We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issue licences to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust.
We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This award recognises the Commission’s international leadership in enhancing consumer protection through industry collaboration.
Join us if you want to be part of an organisation that is a force for good!
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