Business Support Officer Usk Contract £14.13 per hour Our client is looking for an experience Business Support Officer This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs Our client urgently requires an experienced Business Support Officer who is able to travel Usk likely living within 30 minutes drive away. Varied admin role supporting the social work teams in Children’s Services but working as part of the business support team in an open plan office. Once basis training done (5 weeks) the role will bbe a mix of 3 days office and 2 days working from home. 37 hours per week – must have solid admin or related experience with strong IT skills. Appointment to this post is exempt from Rehabilitation of Offenders Act and is subject to the following DBS check Standard check Children and Barred List Checks. Administration • Dealing quickly and accurately with safeguarding referrals and putting them on the system • Responsible for timely and professional managing of incoming and outgoing correspondence from the social work teams (e.g. letters, emails, mail merges and verbal communications) • Responsible for storing information correctly e.g file management of paper and electronic notes and records • Gather information and copy to respond to Data Protection Subject Access requests (DSARs) • Responsible for administrative tasks e.g. photocopying, scanning, printing, room bookings, transport and hotel bookings etc. • Data base validation, reporting and updating databases as we move from one system to another • Booking meetings, diary management and sending meeting invites and corresponding minutes • Responsible for maintaining supplies and stock control (e.g. Stationary) • Conduct timely file audits to ensure that Children's files have appropriate documentation prior to transfer to the next team • Adhoc administrative tasks to meet service requirements as requested Finance • Petty cash and recording transactions in line with the process. • Recording and monitoting the distribution of the cash expenditure within the service. Developing and Maintaining Relationships: Communication First Point of Contact and Response • To provide a professional service handling incoming calls regarding safeguarding referrals, taking and passing on messages and accurately recording contacts. • Raising any serious issues with relevant Senior Managers. • Ensure a good presence in the office and around Children's Teams to provide regular face to face support. • Regularly attend the Digital Champion's meeting and cascading information to the team. • Responsible for building relationships of trust through open and interactive communication • To validate and complete/ record information using the right methods/tools (e.g. face to face, leaflets, noticeboards, HUB, Children's Services HUB) • Troubleshooting and working with colleagues to investigate solutions to presenting issues • Support colleagues to gather customer feedback and develop services which incorporate these PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer