Support Learning. Drive Accuracy. Deliver Excellence.
At TD SYNNEX, we’re looking for a detail‑driven Training Operations Executive to join our Education Services team and play a key role in delivering an exceptional customer and supplier experience.
This isn’t just administration — it’s about making learning happen. You’ll be coordinating the resources, processes, and relationships that ensure every training course runs smoothly, professionally, and with precision. You will provide an excellent customer and supplier experience through the administration, coordination, and management of all resources required for the successful delivery of training courses.
We’re not here to sell you a job. We’re here to invite you into a culture that values curiosity, celebrates diverse perspectives, and believes that great leadership starts with listening.
If you’re passionate about organisation, customer experience, and delivering seamless operational support, this is your opportunity to make a meaningful impact.
Why You’ll Love Working Here
Here’s a list of some of our perks — but what truly sets us apart is the way we work together. We’re big on trust, transparency, and making space for moments that matter:
1. Hybrid working
2. Private healthcare, matched pension, enhanced parental & family leave
3. “Moments that matter” paid time off (yes, even for your pet’s birthday)
4. Four Business Resource Groups supporting inclusion and belonging
5. Clear progression paths and benchmarked salaries
6. Sustainability commitment — including a 19.2% year‑on‑year reduction in UK office energy usage
7. A culture that values every voice and celebrates diverse perspectives
8. Our values aren’t just words — they guide how we show up every day:
9. Own it
10. Grow and Win
11. Dare to Go
12. Do the Right Thing
We’re proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process, just ask.
What You’ll Be Doing
You will be the primary interface for students and suppliers, ensuring a seamless and professional training delivery experience. In this role, you will:
13. Act as the main point of contact for all order‑related enquiries within the education business
14. Communicate with customers regarding the status of their course bookings and orders
15. Create and maintain course schedules for Academy vendors on Salesforce and relevant vendor portals
16. Coordinate, book, and confirm all course resources — trainers, courseware, labs, catering, and more
17. Request and distribute purchase orders for resold courses
18. Manage student registrations on vendor portals to ensure courses are vendor‑recognised
19. Monitor order progress, investigate issues, and make decisions within defined processes
20. Escalate exceptions or urgent situations where necessary
21. Review vendor invoices and submit for timely payment via Accounts Payable
22. Ensure all costs and revenue are accurately recorded in Salesforce for month‑end reconciliation
23. Manage vendor class requirements such as sign‑in sheets, reporting, and compliance documentation
What You’ll Bring
We’re not looking for perfection — we’re looking for passion, precision, and a commitment to excellence.
24. Strong attention to detail
25. Process‑driven and results‑orientated approach
26. Customer‑focused mindset with excellent relationship‑building skills
27. Exceptional organisational and time‑management abilities
28. Confidence working with numbers and handling data
29. Excellent communication skills
30. Experience with SAP R3 and Salesforce (advantageous)
31. Competent user of Microsoft Word, Excel, and Outlook
If you’re excited by the idea of supporting training operations while contributing to a team built on trust and collaboration, we’d love to hear from you.
#LI-CG1
Key Skills
Communication, Order Management, Organizing, Salesforce (Software), Time Management
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
32. Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
33. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
34. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
35. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
36. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
37. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!