B&M Retail are currently recruiting for a Customer Service Supervisor to join our team at Springburn Way, Glasgow. This is a permanent part-time role working 30 hours per week, requiring flexibility to work daytime and evenings from Wednesday to Saturday!
We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession - 80% of our Managers are home grown.
As an essential retailer, our stores trade 7 days a week and are fast-paced.
Responsibilities
* Be passionate about delivering exceptional customer service
* Ensure colleagues demonstrate the appropriate behaviours in the checkout area
* Provide colleagues with the appropriate skills and knowledge
* Be highly visible and approachable to customers and colleagues
* Operate and deliver processes that ensure the store meets all legal requirements
* Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
* Protect and safeguard the company assets
Ideal candidates will be enthusiastic, focused, and driven team players with a passion for retail and delivering great service.
Qualifications
* Experience supervising/managing a small team in a fast-paced retail environment
* Strong numerical and problem solving skills
* A flexible approach and a ‘can do’ attitude
* The ability to think on your feet
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
#J-18808-Ljbffr