Hire Administrator Houghton Regis (LU5) Salary: £13 Per Hour Temp with chance of being made permanent
Our client is a leading business within the powered access industry, offering a comprehensive range of equipment for both hire and sale. They are currently seeking a Full Time Hire Desk Administrator to join their busy team based in Houghton Regis.
This role involves a mix of administration, using internal systems, answering incoming calls, and supporting customers with hire enquiries. Its a customer-facing position that plays a key role in ensuring efficient daily operations and delivering excellent service.
Responsibilities: Handle incoming customer calls and enquiries
Process hire requests and provide accurate information on equipment availability
Input and update customer details and hire information
Support day-to-to-day administrative tasks to ensure smooth office operations
Liaise with internal teams to coordinate deliveries, collections, and service requests
Maintain organised records and ensure data accuracy
Assist with general customer service duties, ensuring a high level of satisfaction
Respond to email enquiries promptly and efficiently
Support the wider team with ad-hoc duties as required
Requirements: Previous experience in a customer service role
Strong communication skills
Excellent organisational skills
Attention to detail
Ability to work well as part of a team
Problem-solving mindset
Experience in hire, construction, or powered access sectors is an advantage but not essential
Working Hours: Monday - Friday 8:00am - 5:00pm or 8:30pm - 5:30pm
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