Travel Operations Executive – Coordination & Support Excellence Do you thrive on organisation, problem-solving and delivering seamless experiences behind the scenes? We're looking for a Travel Operations Executive to manage the logistical and supplier coordination that ensures this companies’ services run smoothly and efficiently. About the Role As part of a busy operations team, you’ll plan and confirm key arrangements, manage supplier relationships, and support field-based colleagues both in advance and during service delivery. You’ll help maintain high service standards, resolve issues as they arise, and keep everything moving with precision and professionalism. Key Responsibilities * Coordinate and confirm arrangements across accommodation, transport and other services * Maintain accurate documentation and ensure updates are shared across teams * Offer guidance and real-time support to service delivery colleagues * Manage supplier relationships to uphold quality and cost-effectiveness * Respond calmly to disruptions, following company policy and minimising impact * Participate in an out-of-hours support rota (approx. 5 weeks per year) What You’ll Bring * Experience in operational coordination or customer service roles * Exceptional communication and relationship-building skills * Strong attention to detail and confidence under pressure * Excellent IT skills, including Microsoft Office * Ability to prioritise, multitask and work collaboratively * Flexible approach to supporting various teams and tasks * Previous experience in travel (air, rail or flights) is ESSENTIAL Why Join This Company? * Play a key role in delivering smooth, successful experiences for customers * Join a team that values reliability, initiative and continuous improvement * Competitive salary and development opportunities * Supportive and dynamic work environment In return you will receive: - Comprehensive training and support to help you succeed in your role. - A vibrant and collaborative team culture that values your contributions. - Opportunities to grow and make a real impact in delivering world-class travel experiences. Competitive Salary: £27-29K dep. on exp. Generous Leave: Enjoy 33 days of annual holiday to recharge and explore. Comprehensive Benefits: Access to a healthcare benefit scheme and extensive well-being services, including money-back options. Future Security: Life Assurance and Death in Service benefit equivalent to 4x your basic salary. Financial Planning: Group Personal Pension Plan to help build your future. Exclusive Perks: Extensive staff discounts. Job Types: Full-time, Permanent Pay: £27,000.00-£29,000.00 per year