Are you ready to elevate your career in IT documentation? Do you have a passion for transforming complex technical concepts into clear, user-friendly materials? Are you keen to join a global leader in cash technology solutions? We are currently looking for an IT Technical Document Author to join our busy team in Basingstoke (Hybrid)!
Hours of Work: Full-time
As an IT Technical Document Author, you will be responsible for the design, development, management, and delivery of comprehensive technical documentation across the entire Corporate IT estate. You'll collaborate with cross-functional technical teams to gather information, interpret technical details, and produce accurate, clear, and user-friendly documentation. This role presents an exciting opportunity to enhance the IT technical information for our Corporate IT end users, including user guides, policies, and technical specifications. You'll take ownership of documenting our internal processes and play a key part in standardising presentation and maintaining the integrity of our documentation library.
IT Technical Document Author Requirements:
* A university degree in English or Communications; a background in technology is desirable.
* A minimum of 5 years’ experience in a Technical Writer/Authoring role.
* Proven experience in technical writing specific to IT and telecommunications.
* Familiarity with tools such as MS Visio and other documentation platforms.
* Strong organisational and communication skills, with a keen eye for detail.
Meet the Organisation: Who We Are and What We Do
As a global leader in cash technology solutions, we empower businesses across the financial, retail, cash centre, and gaming industries by providing comprehensive cash automation technologies and process engineering services. We are committed to ensuring our customers feel confident that their cash is protected, empowering them to enhance their operational efficiency and customer experience.
If you think you are suitable for this IT Technical Document Author role, please apply now! Don’t miss out on this chance to be part of an innovative team where your contributions truly matter!
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