Employer Hampshire Hospitals NHS Foundation Trust Employer type NHS Site Royal Hampshire County Hospital Town Winchester Salary £24,937 - £26,598 per annum pro rata Salary period Yearly Closing 01/12/2025 23:59
Restaurant Supervisor
Band 3
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Job overview
A rare and exciting opportunity has arisen in the Catering Services Department at the Royal Hampshire Country Hospital (Winchester).
The successful candidate will work as part of a team to ensure high standards of food service alongside outstanding customer service.
The post holder will ensure staff are trained and equipped to complete all aspects of their role, and together with Deputy Head of Catering Services, Kitchen Manager and Head Chefs ensure that the restaurant operates as a profitable business enterprise. A flexible approach to work and active supporting of staff through hands‑on working is a key requirement of the role.
Main duties of the job
The post holder is responsible for the supervision of Catering Assistants/ Kitchen Porters. The post holder must work as part of a team to ensure high standards of customer service; food safety and cleaning are achieved and maintained. The post holder will ensure staff are trained and equipped to complete all aspects of their role, and work with the head chef, kitchen manager, Admin team and Deputy Head of Catering to ensure that the patient meal service & kitchen porter service function as a profitable business enterprise. The post holder will have a flexible approach to work and actively support staff through hands‑on working.
The post holder will work as part of the catering supervisor team, covering early and late shifts as required by the needs of the service.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Detailed job description and main responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Person specification
Education
* Recognised Catering Qualification
* Level 3 food safety or willingness to undertake
* L2 English and Maths
Experience
* Experience of supervising and managing staff
* Knowledge of COSHH, Health and Safety or willingness to learn and undertake supplementary training.
* In depth knowledge of food safety and allergens or a willingness to learn.
* • Experience in working in a customer facing role, delivering a high level of customer service.
* Experience in working in a kitchen/restaurant environment particularly a large scale food production environment.
* Experience in working in an NHS environment.
Skills and Ability
* Ability to work as part of a team.
* Effective organisational skills and ability to manage time and prioritise work.
* Ability to work under pressure and manage challenging conversations and situations
* Supervisory Qualification
Our commitment to you:
We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
The paperwork:
* HHFT is committed to putting the safety and care of our patients first – as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
* Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
* All new staff will be subject to a probationary period covering their first six months in post.
* In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
* This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.
* We believe that using technology wisely reflects strong time management and a commitment to innovation. However, it's essential to personalise your recruitment application to showcase your unique skills and experiences. Over‑reliance on generic, AI‑generated content may result in rejection if multiple candidates submit applications with similar language or structure. In such cases, recruiting managers may reach out for further clarity where applications appear consistent with others, to better understand your individual strengths.
Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, searchHHFT Climate Action orcontactclimateaction@hhft.nhs.uk.
Employer certification / accreditation badges
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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