Lloyd Cockermouth is looking for a Service Advisor.
Your role
We have a fantastic opportunity for a talentedService Advisorto join the team at ourLloyd BMW/MINIbased inCockermouth.
Salary:Basic salary of£27,000 DOE with OTE of £30,000 - £35,000 DOE
Hours:42.5 hours per week working 1 in 4 Saturdays Mornings
Role responsibilities:
* Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
* Advising on technical queries/issues.
* Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
* Sell customer repairs/parts etc., and finalising the invoice on completion.
Your profile
An ideal Service Advisor will hold the following skills and experiences:
* Motivated, with a proactive approach to customer service.
* Enjoy the challenge of influencing the success of the Service department.
* Customer relations experience.
* Excellent interpersonal and organisational skills and be well presented.
* Must be IT literate, and a working knowledge of Kerridge would be advantageous.
Rewards
* 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
* Healthcare cash plan.
* Employee vehicle-discount schemes.
* Highstreet discounts.
* Cycle to work scheme.
* Eyecare vouchers.
* Free flu jabs.
* Pension scheme.
* Life Cover.
* Internal and manufacturer training.
* Staff referral scheme.
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