Customer Service Specialist
£28,000 – £32,000 + 10% Bonus
Hybrid | Award-Winning Tech Insurance Brand | Central London HQ
Our client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout for ambitious Customer Service Advisors ready to join a high-performing team.
If you’ve got experience in contact centres, thrive in fast-paced environments, and want to work alongside some of the best talent - this is your shot.
The Role:
You’ll be the voice of the brand, connecting with customers via phone, email, and live chat. You’ll guide, support, and tailor solutions using best-in-class tech, while always keeping service levels high.
Why You’ll Love It Here:
✨ £28k–£31k + 10% performance bonus
✨ Paid overtime (Saturdays once a month – time & a half)
✨ Hybrid working – 3 days in-office
✨ Vitality private healthcare
✨ 25 days holiday
✨ Fast-track career progression
✨ Inspiring team and leadership
You Bring:
✅ Contact centre/live chat/email support experience
✅ Insurance, banking or FCA-regulated environment knowledge
✅ Zendesk a plus
✅ Sharp communication skills
✅ Entrepreneurial mindset & team spirit
✅ Degree educated
Join a company that’s shaking up the market, with big tech, bold ideas, and a culture that rewards ambition