National Out of Hours Co-ordinator – HaydockSpeedy Hire | UK's Leading Hire ProviderSpeedy are the UK's leading hire provider, offering the widest range of tools, specialist equipment, plant, and support services — everything for every job.We are currently recruiting a National Out of Hours Co-ordinator to join our team in Haydock.Working PatternRolling 4-week rotaOut-of-hours: 4:30pm – 8:00am (Monday to Friday)24/7 weekend supportShift work is required, including nights and weekendsHome-based working once fully trained23% shift allowance on top of base salaryAbout the RoleDo you have a passion for building relationships and delivering first-class customer service?At Speedy, our customers are at the heart of everything we do. As a National Out of Hours Co-ordinator, you will:Liaise with customers via telephone and emailTake full ownership of customer requests from start to finishWork collaboratively with the wider Speedy networkEnsure all requests are delivered to the highest standardWhat We're Looking ForStrong customer focus with the ability to build rapport across multiple channelsAbility to multitask and use initiative when making decisionsA team player who contributes to a positive workplace cultureA proactive mindset with a drive to grow the businessCommitment to supporting our ESG strategy – Decade to DeliverWhat We OfferWe provide everything you need to succeed, including full training and ongoing development opportunities.Benefits include:26 days holiday (plus bank holidays)Pension scheme & life assuranceCanteen facilities95% discount across the Speedy brandCareer development and progression opportunitiesVoluntary Health Cash PlanMy Staff Shop – discounts across major retailersGreen Commute Initiative (Cycle to Work scheme)Employee Assistance Programme (EAP) – free, confidential supportWork-Life BalanceSpeedy is proud to offer flexible and hybrid working options, including:Flexible start/finish timesShorter working daysTerm-time hoursJob share opportunitiesOur Work Life Balance initiative reflects our commitment to putting our people first.Additional InformationApplications may close early due to high demand — apply as soon as possibleSome roles may require DBS, credit, or security checksProof of right to work in the UK is requiredSpeedy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Learn more about our ESG policies:https://www.speedyservices.com/esg/governance