Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North London who are looking to appoint Repairs Planners for the 3 months ongoing, at the rate of £22.01 per hour umbrella
Job responsibilities
We are seeking a highly organised and proactive Operational Planner to join our team, supporting the DLO (Direct Labour Organisation) repairs service as part of ERD. This is a key role in ensuring the efficient running of our repairs and maintenance operations. As an Operational Planner, you will be responsible for coordinating and scheduling appointments and programmed works across the division to maximise productivity, ensuring that suitably qualified operatives are allocated efficiently and effectively.
You will play an essential part in driving operational excellence by supporting the Management team in delivering a first-class repairs service to our clients. The ideal candidate will have strong planning and scheduling experience, excellent communication skills, and a keen eye for detail to ensure all works are completed to a high standard.
Key Responsibilities:
Scheduling & Planning: Coordinate and schedule a range of repair and maintenance appointments, ensuring that work is distributed efficiently across the division to optimise workforce productivity.
Operative Allocation: Ensure that suitably qualified operatives are correctly allocated to each job based on their skill set, availability, and location to minimise downtime and maximise efficiency.
Resource Management: Monitor and manage resources, ensuring the right tools, materials, and personnel are available to complete jobs within required timeframes.
Customer Focus: Act as a point of contact for clients, ensuring appointments are booked in a timely manner, and any issues or concerns are addressed promptly.
Team Support: Provide administrative and operational support to the management team, assisting with reporting, tracking, and resolving any operational issues that may arise.
Compliance & Quality Assurance: Ensure that all work is carried out in line with company policies, health and safety regulations, and relevant legal requirements.
Continuous Improvement: Proactively seek ways to improve planning processes and operational efficiency, contributing to the overall success of the repairs service.
Skills and Experience Required:
Proven experience in an operational planning role, ideally within the construction, repairs, or facilities management sectors.
Strong organisational skills with the ability to manage multiple tasks and priorities in a fast-paced environment.
Excellent communication skills, both verbal and written, with the ability to liaise effectively with various stakeholders.
Good knowledge of scheduling software and other relevant planning tools.
A proactive and problem-solving mindset, with the ability to think on your feet and resolve issues quickly.
Knowledge of health and safety regulations and an understanding of the importance of compliance in repairs and maintenance.
Ability to work under pressure and meet deadlines while maintaining attention to detail.
Desirable:
Experience working in a DLO or repairs service environment.
Familiarity with workforce management and resource scheduling systems.
A background in customer service or client-facing roles.
Should your skills match the above please send through your updated CV.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy