The Place
Kylesku House is a luxury
lodge-style property in the Northern Highlands and the most petite member of
the Highland Coast Hotels collection. This picturesque house welcomes guests
from near and far, exploring this glorious wild part of Scotland on the NC500,
offering a truly authentic Highland experience hosted by our small but
dedicated team.
The house is a special place to
be, with some of the most spectacular views in Sutherland, looking out over
Loch Glencoul. This high-quality house has seven comfortable guest rooms and
offers an extensive continental breakfast for guests each morning.
Located just 1.5 miles up the
hill from the main Kylesku Hotel, Kylesku House enjoys a peaceful and secluded
setting, while still being closely connected to the wider hotel team and
facilities. Cooked breakfast, lunch and dinner are served at Kylesku Hotel,
meaning there is no kitchen team onsite at the house.
We are in one of the most remote
yet stunning parts of the Scottish Highlands, offering a truly unique
lifestyle. Situated on the world-renowned North Coast 500, the house welcomes a
steady flow of interesting guests exploring this beautiful part of Scotland.
Working between Kylesku House and
Kylesku Hotel, the great outdoors is right on your doorstep, perfect for
adventure and exploration — with a varied working week that blends the calm,
boutique feel of the house with the buzz of hotel service.
-----------------------------------
The Position
Hospitality Host (Kylesku Hotel & Kylesku House)
This is a varied, hands-on
hospitality role working across both Kylesku House and Kylesku Hotel. You will
spend some shifts at Kylesku House, primarily covering days off for the two
main House Hosts, and the remaining shifts at Kylesku Hotel, supporting service
across breakfast, lunch and dinner. As such, flexibility is essential, as shift
patterns will vary depending on where support is needed.
When working at Kylesku House, the role includes:
Hospitality Hosts are key faces
of Kylesku House, providing warm, hands-on hospitality to ensure guests receive
a relaxed, welcoming and high-quality experience throughout their stay. The
role involves greeting and checking in guests, preparing and setting up the
continental breakfast display (including a small selection of hot items),
clearing and washing breakfast dishes, and supporting the daily housekeeping of
seven guest bedrooms to ensure high standards are consistently maintained.
When working at Kylesku Hotel, the role includes:
You will support the wider team
with front-of-house hospitality across the day, which may include breakfast
service, lunch service and evening service. Duties will vary depending on
shift, but will always focus on delivering excellent guest experience, supporting
colleagues, and maintaining presentation and service standards in line with the
Kylesku brand.
This position is ideally suited
to individuals looking to relocate to the Scottish Highlands and embrace a
unique lifestyle in one of Scotland’s most beautiful and remote locations.
Hours of work will be 5 days over
7, with shifts worked across the hotel and house operation. House shifts are
typically daytime (approximately 7.00am – 3.30pm). Hotel shifts will vary and
may include breakfast, lunch and dinner service.
Due to the location and the
requirement to move between Kylesku Hotel and Kylesku House, candidates must
hold a clean, valid driving licence. Own transport is desirable but not
essential.
-----------------------------------
The Person(s)
The successful candidate will
have experience in hospitality or customer-facing roles and enjoy working in a
hands-on, guest-focused environment. You will take pride in delivering high
standards of presentation, cleanliness and service, and enjoy being part of a
small, close-knit team across both the house and hotel.
Key skills and attributes include:
* Previous
experience in hospitality, housekeeping, front-of-house or guest services
* A
warm, friendly and welcoming manner with guests
* Strong
organisational skills and attention to detail
* A
proactive, hands-on approach to daily tasks
* Flexibility
to work a varied shift pattern across breakfast, lunch and dinner
* Ability
to work well as part of a small team and support colleagues across the
wider operation
* A
positive attitude and genuine enthusiasm for delivering great Highland
hospitality
* Clean,
valid driving licence (essential)
-----------------------------------
The Package
·
Hourly rate of £14.50 plus service charge and
tips
·
Varied role across Kylesku House and Kylesku
Hotel
·
Discounts for family and friends
·
Training and development opportunities
·
Access our Starfish Rewards discount platform
·
The chance to live and work in one of the most
beautiful and remote parts of the Scottish Highlands
-----------------------------------
About Highland Coast Hotels
We are a collection of unique
hotels located along the North Coast 500 with our people at the very heart of
what we do. Spirit, warmth, authenticity – that’s what we look for. We
encourage curiosity, energy, passion, and fun. Creating experiences that exhilarate
and enlighten our guests as we showcase the very best in Highland hospitality.
It’s important to us that we
nurture and develop our people to be the very best they can be. Training and
career opportunities are on offer along with fabulous work locations, great
rates of pay, flexible hours, and lots of other lovely perks. Find out more at
highlandcoasthotels.com.