* Maintain and develop a good business relationship with all accounts.
* Focusing on delivering value to Leap’s and retailers' revenue growth.
* Train customers on their business portals, technical solutions, and services to facilitate growth.
* Analyse the stock level of each account to ensure there is no surplus/deficits in stocks.
* Understand customer requirements and informs them of the capabilities of the goods/services sold.
* Advising product developers on improvements to include in forthcoming product developments and discussing special promotions.
* Report on competitors’ activities along with customer feedback to the management.
* Ensuring standards for quality, customer service, and health and safety are met.
* Stays abreast of advances in product/field and suggests possible improvements to product or service.
* Liaising with the Regional Sales Manager and delivering the right inputs for strategic decisions.
* Utilizing business intelligence tools to provide sales insights to management.
* Keeping accounts informed on prices, credit details, delivery dates, payments, and arrangements of any delivery and installation of goods.
* Make follow-up visits to accounts allocated to them to meet customer satisfaction and further orders.
* Producing reports and recommendations concerning marketing and sales strategies for management.
* Market and promote Leaps products across targeted demographics whilst supporting ad hoc marketing activities at events etc.
* Update market surveys on a regular basis to carry out market research to understand trends and customer requirements to help Leap to execute new strategic plans.
* Record sales and order information, sending copies to the sales office, or entering figures into a computer system.
* Attend team meetings and share best practice with colleagues.
* Planning and executing sales meetings to help provide feedback and sales insights.
* Maintains records and accounts of sales made and handles customer complaints.
* Working towards monthly or annual targets.
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