A leading media and entertainment brand in the UK seeks a Lead Service Designer to own the design of customer journeys across sales and service. You will lead service design within Agile teams and align strategies with business goals. Ideal candidates bring expertise in journey mapping, service design methods, and collaboration with cross-functional teams. This role offers flexibility to work from home or the office in either Osterley or Leeds, fostering an inclusive workplace culture. #J-18808-Ljbffr