Engineering Helpdesk
Check these questions out! If you say yes to one or more of them, then this could be the role for you!
Are you an engineer and want to use your technical and engineering knowledge in a warmer environment?
Are you someone who works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role and you fancy a change?
Do you know a bit about engineering and think that you might be able to provide advice and guidance to customers and colleagues?
Based from our Technical Support Office in Cosby, we are looking for Technical Support Coordinator to join us. In this role you will be part of a small Technical team who take calls from our internal and external customers acting as a first response to any queries regarding our machines. As a Technical Support Coordinator, you'll love to help and resolve problems as you'll deal with a variety of people on the phone during the day covering a variety of issues. They might need some guidance and support using one of our machines or there might be a technical issue with the machine - whatever the query, you will be responsible for providing helpful advice and guidance in a positive manner ensuring that the problem is resolved efficiently.
The hours are Monday - Friday 8am - 5.30pm.
In reward we can offer a competitive salary, 25 days ho...