TieTalent Southampton, England, United Kingdom
IT Operations Engineer
TieTalent Southampton, England, United Kingdom
1 week ago Be among the first 25 applicants
About
IT Operation Engineer
Location: Southampton (5x days onsite)
Rate: £200 per day (Inside IR35)
Length: 2 months
Role Profile
As an IT Operations Engineer, you will be part of a global IT team, reporting to the Head of Enterprise IT. You will play a crucial role in maintaining and optimizing our onshore IT systems and onshore staff, ensuring seamless operations across the business.
What Will You Do
Monitor, manage and troubleshoot IT & Network issues across the on-shore environments; Respond to and manage 1st & 2nd line IT support incidents and requests, ensuring timely resolution in line with service-level agreements (SLAs); Respond to, diagnose, and fault-find monitoring alerts; Provide technical expertise to staff regarding technical issues on systems and peripherals; Manage IT equipment, software licenses, and peripheral devices, ensuring proper procurement and maintenance; Collaborating with other IT Teams to support infrastructure, security and network operations; Document, schedule, and implement change requests where necessary; Perform root cause analysis on critical issues and establish improvements to prevent repeat occurrences; Analyse metrics and contribute to operational reporting. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy
Nice-to-have skills
* Troubleshooting
* Root Cause Analysis
* Southampton, England
Work experience
* Head of IT Operations
* Systems Administrator
* System Engineer
Languages
* English
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Internet
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