Overview
Welcome to The Ivy Collection. We embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
Responsibilities
Key elements of your role as Senior Receptionist include ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in building an efficient department by taking an active interest in the team\'s welfare, safety, and development. You will also supervise other receptionists, ensuring that the correct standards and methods of service are maintained.
Responsibilities also include managing guest needs, coordinating with front-of-house and other teams to ensure smooth operations, and contributing to a high-quality guest experience.
About you
About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.
Benefits & Rewards
* Competitive Industry pay (Hourly + Tronc)
* A Management Career Development Program, which includes online and practical assessments.
* Extra holiday allowance for length of service, up to 5 extra days after 5 years.
* 50% staff discount for you and up to 3 friends when you dine in our restaurants.
* Celebrate career anniversaries with a gift voucher to dine in our restaurants.
* You can take your Birthday as a day off - Guaranteed!
* Refer and Friend Bonus
* Access to discounts on 100s of retailers, health, entertainment, travel & more
* Guaranteed 20 hours minimum contract
About The Ivy Collection
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
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