Spire Southampton Hospital have an exciting opportunity for a Capacity Manger to join the team. Your role will be to maximise the utilisation and allocation of theatre and outpatient clinic sessions to maximise the number of patients seen, treated and revenues generated. Working closely with SMT, Hospital Heads of Departments and Consultants to deliver short and long term business achievement, contributing to the hospital’s overall success. The successful candidate should demonstrate strong communication and operational skills, to be able to effectively negotiate and facilitate maximisation of capacity management in a healthcare setting. Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments. Duties and responsibilities: Actively drive improvements in utilisation across theatres, outpatients, and radiology. To understand demand amongst key specialties and consultants and to ensure enough operating and clinic time is allocated. To build effective partnerships with consultants and secretaries. Increasing consultant engagement whilst delivering on targets for theatre and outpatient utilisation. To provide a single point of contact for consultants and secretaries to manage the allocation of fixed theatre lists and ad hoc theatre sessions, or removal of sessions where there is the prospect of being under-utilised. To effectively use utilisation data to steer conversations with consultants, supporting them to improve utilisation and/or managing accordingly. To work alongside clinical areas such as outpatient nursing, wards, theatres, endoscopy, and pre-assessment to ensure that all resources are available to support assigned cases. To work with Spire utilisation tools and reports to support activity and chair utilisation meetings. To create dashboard/reporting information to advise SMT of utilisation status, highlighting key or material movements. To have a good understanding of the patient pathway identifying pinch points proactively so they can be avoided. To support the site in the delivery of its admissions targets and revenue To escalate any concerns which may lead to loss of cases and/or revenue. Candidate Requirements: Ability to influence a wide group of stakeholders and build relationships to deliver a shared goal. Previous experience of working within the healthcare industry or a similar customer orientated organisation. Demonstrable ability in problem solving and prioritisation skills. Swiftly understand the cause of challenges and be able to work collaboratively with multi- disciplinary teams to resolve Willingness to take ownership and responsibility to deliver solutions. Excellent communication and people skills Ability to prioritise and manage own workload. Passion for increasing patient throughput. Natural ability to celebrate successes and achievements, and to question, investigate and pre-empt when targets are not going to be met. Persuasiveness and the ability to find solutions through creative and quick thinking. Willingness to have difficult conversations with senior clinicians and colleagues to improve utilisation Contract: Permanent, Full Time 37.5 hrs Hours: Core office hours Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Free onsite parking Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; its their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible. For us, its more than just treating patients; its about looking after people. About Us Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. We have achieved our market leading position because of our Purpose, which is to make a positive difference to peoples lives through outstanding personalised care. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.