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Account manager customer service team · tadley

Tadley
Elliotts UK
Account manager
Posted: 28 July
Offer description

Job Role: Account Manager

Job type: Full time

Location: Based in Tadley

Hours: Monday to Friday, 40 hours per week

Salary: £37,500 plus commission (uncapped OTE £47,500)

About the Role

As an Account Manager at Elliotts you will take ownership of customer projects from start to finish, ensuring seamless coordination between suppliers, internal teams, and customers. This role goes beyond sales—you will act as a trusted partner, delivering solutions that drive project success while maximising profitability.

Key Responsibilities

* Project Management: Oversee customer projects, ensuring on-time delivery of materials while proactively identifying challenges and solutions
* Customer Relationship Management: Build and maintain long-term partnerships, understanding project requirements and providing tailored solutions
* Business Development: Expand sales opportunities by increasing customer spend and introducing new product lines relevant to their projects
* Collaboration: Work closely with branch teams, suppliers, and customers to coordinate logistics, supply chain efficiency, and project timelines
* Commercial Strategy: Negotiate terms, pricing, and contracts to maximise profit margins while maintaining a competitive edge
* Performance Analysis: Monitor project outcomes, track customer spending trends, and adjust strategies accordingly

What We’re Looking For

* A customer-first mindset with strong project management skills
* Ability to analyse customer needs and provide effective solutions
* Experience in sales, business development, account management or project management (preferably within the building materials sector)
* Strong communication and negotiation skills
* A results-driven, problem-solving approach
* Ability to work both independently and collaboratively across departments
* Full driving license (essential)

Why Join Elliotts?

We’ve been named "Employer of the Year 2024" at the Solent 250 Business Awards so we must be doing something right!

For over 180 years, we’ve helped customers build, supplying everything they need for construction projects. Our success comes from our people-over 300-who work together to deliver outstanding service.

Our customers choose us not only for our products but for the relationships we build. We care. We listen. We work hard to put things right. These values guide us every day.

What’s in it for You?

* Uncapped commission structure
* Company car for business use
* Private healthcare and 24/7 wellbeing support
* 27 days holiday + additional perks (Christmas hamper, monthly pizza days)
* Pension scheme (2.5% employee, 5.5% employer)
* Profit share bonus
* Unlimited learning & development opportunities
* Staff discounts on building materials

This role is ideal for someone looking to take a proactive, project-driven approach to external sales. If you're ready to drive results and add value to customer projects, we’d love to hear from you!

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