Job Description
We are currently recruiting for Temporary Customer Service Advisors on behalf of our client based in Portslade, Brighton. This is a short-term, office-based assignment starting Monday 2nd February, ideal for candidates seeking flexible daytime hours over a four-week period.\n\nJob Title: Customer Service Advisor\nLocation: Portslade, Brighton\nContract: Temporary - 4 weeks\nStart Date: Monday 2nd February\nPay Rate: £12.21 per hour\nHours: 5-6 hours per day between 9:00am and 4:00pm (4-5 days per week)\n\nThe Customer Service Advisor position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date.\n\nKey responsibilities include:\n\nMaking outbound calls using provided scripts\nCollecting and accurately recording service and pricing information\nUpdating existing records and identifying discrepancies in data\nReviewing and documenting differences between current data and information provided over the phone\nMaintaining a high level of attention to detail and consistency throughout all tasksWhat we're looking for:\n\nPrevious experience in a customer service role within an office environment\nConfident and professional te...