Overview
Job Title: Part-Time Receptionist
Location: Cardiff
Hours: 25 hours per week, Monday to Friday
Shifts: 08:00 - 13:00 or 13:00 - 18:00
Pay Rate: £12.45 per hour
Sector: Wider Public Sector
About the Role
We are currently seeking a reliable, professional, and friendly Part-Time Receptionist to join a public sector organisation in Cardiff. This role is vital in ensuring a welcoming and efficient front-of-house service to visitors, staff, and the wider community.
You will be the first point of contact for all face-to-face and telephone enquiries, providing excellent customer service and administrative support in a fast-paced, public-facing environment.
Responsibilities
* Greet and assist visitors in a professional and courteous manner
* Manage incoming calls, emails, and enquiries
* Maintain visitor logs and ensure security procedures are followed
* Provide general administrative support to internal teams
* Schedule appointments and manage meeting room bookings
* Handle incoming and outgoing mail
Qualifications
* Excellent communication and interpersonal skills
* Strong organisational skills and attention to detail
* Ability to remain calm and professional under pressure
* Competent in the use of Microsoft Office (Word, Outlook, Excel)
Working Hours
You will work 25 hours per week, Monday to Friday, on a rotating shift pattern:
* Morning Shift: 08:00 - 13:00
* Afternoon Shift: 13:00 - 18:00
Flexibility to cover either shift is essential.
Benefits
* Competitive hourly rate of £12.45
* Stable part-time hours with a consistent weekday schedule
* Opportunity to work within a respected public sector organisation
* Supportive team environment
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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