Insurance Product Executive
Location: Hybrid – 1 day per week in East Grinstead, ideally suited to candidates based in London, Kent or Sussex
Type: Permanent, Full Time
Overview
This role is within the Insurance & Financial Services team, focusing on developing, improving, and overseeing member-facing insurance products such as travel, health, caravanning, and ferry insurance. You will ensure products meet regulatory standards, respond to member feedback, and remain competitive.
Responsibilities
* Support and develop insurance products, ensuring regulatory compliance
* Respond to member feedback and improve product offerings
* Assist with call centre queries (~20% of time)
* Analyze claims data, trends, and feedback
* Maintain clear and compliant documentation
Qualifications
* Strong understanding of insurance products, especially travel, health, or niche cover
* Experience with regulated products; FCA knowledge is a plus
* Analytical skills in reviewing claims data and trends
* Member-focused, empathetic approach
* Excellent communication skills, written and verbal
* Organized, detail-oriented, proficient with Google Workspace
* Experience in product support or technical customer service
Application Process
Please send your CV to apply. Only successful applicants will be contacted within 10 working days. If you do not hear from us, your application was unsuccessful.
Additional Information
Membership Bespoke is acting as a recruitment agency for this role. We encourage applications from all qualified candidates regardless of background.
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