Job Title: Customer Care Operations Manager
Location: Northampton, NN4
We're proud to be a 5-star housebuilder, backed by exceptional Trustpilot and HBF reviews, and we're looking for a Customer Care Operations Manager to lead our well-established Customer Care team in the Midlands.
This is your opportunity to step into a high-impact role where your leadership, construction knowledge, and commitment to customer excellence will make a real difference.
Why Join Us?
* Lead an experienced, high-performing regional team
* Represent a 5-star builder with top Trustpilot and HBF ratings
* Champion quality builds and deliver outstanding post-completion care
* Competitive salary
* Company Car or Car Allowance
* Life Cover & Contributory Pension
* Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
* Committed to diversity, inclusion, and empowering your development
The Role
As Customer Care Operations Manager, you'll manage the day-to-day customer care operat...