A1 Personnel are currently recruiting for an Sales Office Administrator for a permanent contract on behalf of our client based in Aveley, Essex. Duties and Responsibilities: Manage incoming sales inquiries via phone, email, and in-person visits. Provide product/service information to potential customers and assist them with their inquiries. Process sales orders accurately and efficiently using our CRM system. Coordinate with the sales team to ensure timely follow-up on leads and opportunities. Prepare sales reports, invoices, and other administrative documents as needed. Assist with inventory management and order fulfillment. Maintain organized and up-to-date records of customer interactions and transactions. Collaborate with other departments to resolve customer issues and inquiries promptly. Support the sales team in achieving their targets and objectives. Qualifications: Previous experience in an administrative or customer service role is preferred. Strong communication and interpersonal skills. Excellent organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Experience with CRM systems and SAGE is a plus. Ability to multitask and prioritize tasks effectively. Positive attitude and willingness to learn. Bachelor's degree or equivalent work experience preferred. Hours: Monday to Friday: 9am-5pm