We are recruiting for a Receptionist who will be an integral part of our Reading office, the successful candidate will need a positive, ‘can-do’ attitude and enthusiastic to take pride in this key position. You will be responsible for providing effective and efficient reception support. We are keen to recruit someone who is looking for longevity in a role and experienced in providing high level customer service. What you need to do to be effective in this role First point of contact for all visitors to the office, providing an exceptional standard of service with a positive attitude. Answering all incoming calls to the office. Taking ownership of the reception area ensuring it is presented in a clean and tidy manner. Ordering lunches and providing refreshments for events or meetings. Deal with all incoming and outgoing post, booking couriers when needed. First Aider/Fire Warden – training will be provided. Scheduling reception rota for holiday/lunch cover. Effectively dealing with any office related questions/queries from colleagues and visitors to the office. Raising invoices and assisting with debt chasing, updating contact lists and directories. Printing and binding documents when needed. Booking hotel accommodation for staff Assist the Admin team with various ad-hoc tasks to promote a positive culture and well-presented office The skills and experience you need to have for this role Proficient knowledge and demonstrable experience with all MS Office suite-based software including Outlook, Word, Excel, Teams etc. Excellent communication skills & telephone manner. Well-presented with an exceptional friendly and professional approach. Good at problem solving with a ‘get it done’ attitude. Excellent time management skills, punctual and reliable. Naturally organised with a high attention to detail. Self-motivated, proactive team player who is dedicated to providing solid support.