Internal Sales Engineer @ our Glasgow Branch
The Company
Established in 1981, Ferrier Pumps has grown to become a major force in the world of pumps and associated equipment, providing a wide range of services to an extremely broad and varied client base. With three offices situated in Scotland; Edinburgh, Glasgow and Aberdeen we have the ability to service a customer base that stretches from the Shetland Isles all the way down to the North of England. Ferrier Pumps provide full back up repair and maintenance coverage for the products and equipment and services we supply and install. Ferrier Pumps have a wide client base which ranges from Agricultural, Oil & Gas, Marine, Biogas, Brewing & Distilling, Water & Power Leisure, and Food Processing.
The Role
We are looking for an enthusiastic and ambitious Internal Sales Person to promote the company and its products to both new and existing customers in the region, developing a portfolio of customers. You will provide support to our internal and external team. You will be managing quotations/orders and always delivering excellent customer service.
Responsibilities
Ensure a high standard of service is provided to customers
Provide advice and guidance to customers in the correct selection of products and services
Assist in obtaining regular customer feedback
Maximise the product/service offering to our customers
Liaise with suppliers regarding parts, orders and delivery updates
Maintain accurate records in our sales management systems
Contribute towards the continued development of our sales strategy
Requirements
We're looking for someone who thrives in a small team environment and enjoys taking ownership of tasks. The ideal candidate will have:
Sales experience
Strong administrative and organisational skills
Good communication skills, both written and verbal
A proactive approach and the ability to multitask
Confidence using IT systems (Microsoft Office, CRM software advantageous)
Experience in a similar sales/trade role (preferred but not essential)
A positive attitude and willingness to learn
What We Offer
Competitive salary
Training and development opportunities
Supportive, close-knit team environment
Company benefits package
The chance to build a long-term career with a respected engineering company
APPLY NOW
SEND YOUR CV