Job Description Summary RESONANT is recruiting for a Logistics Coordinator to join the team About Our Company With over 40 years of experience in custom kitting and the Clinical Trials space, our industry-leading experts across our Clinical Services Team, have built strong reputations delivering quality products and services backed by deep technical and regulatory expertise. Based in Chorley, the Equipment & Ancillaries Team provide a global service tailored to our customer’s individual needs whereby we will source and supply medical and laboratory equipment to support them in conducting their clinical trials. Wherever they are in the world, wherever their study is taking place, we deliver the right equipment, at the right time, in the most effective way possible. What we are looking for As a Logistics Coordinator, you will be primarily responsible for producing export documentation to support the distribution of medical equipment and ancillaries, to destinations all over the world. You will be incredibly organised, a great communicator and have a strong attention to detail. You will have a wide knowledge of export procedures and experience of exporting to complex countries. Our high-performance culture is a key strength of our business. Above all, we are a team. All functions are inextricably linked therefore having a strong team ethic and excellent communication skills are essential qualities of all of our associates. Character is as important to us as capability. We are very proud of our associates, their enthusiastic team spirit and their focus on providing exceptional customer service. What we can offer in return This is your chance to join a company operating in a fascinating industry. In return for bringing your skills, knowledge and experience to us, we will help you unlock your full potential by giving you access to the best training and development opportunities. We offer a competitive salary and following applicable qualifying periods of service, you will have access to healthcare, associate events, a company bonus scheme, flexible working, a pension scheme, our Resonant associate reward and recognition scheme and as well as the usual annual leave entitlements, who doesn’t want the day off on their birthday? How to apply If you want to be a part of this incredible team and you think you have what it takes, then what are you waiting for? Apply now and take the next step in your career with Resonant. How Will You Make An Impact & Requirement What you will be doing for us: Prepare & appropriately record & file, all export shipping documentation (including consular documents etc.) for EU & ROW shipping of parcels and pallets ensuring all Customs requirements are met Communicate with relevant stakeholders regarding shipments to expedite deliveries and meet OTIF targets. Make transport bookings for outbound and inbound shipments, using the most cost effect method of transport. Provide timely & accurate carrier/freight shipping quotations & proforma invoices as required. Calculate duties & taxes as applicable. Liaise with third parties such as IOR’s, Customs Agents, Brokers and Carriers & Freight Forwarders to ensure accuracy of documentation and to expedite deliveries. Update the system with shipping information, complete compliance filing and update relevant spreadsheets etc. Assist with resolving any delays with outbound shipping – communicating effectively with the wider business as appropriate. Keep abreast of changes to customs requirements, tariff / commodity codes etc. using various sources such as HMRC & Tates Guide etc. Provide cover and assist with tracking and tracing and producing relevant reports for the wider business Carry out invoice verification for shipments, ensuring that the Invoice value matches the standard or the cost quoted Manage shared mailboxes in line with requirements ensuring timely and accurate responses and ensuring the mailbox is accurately categorised and filed appropriately Complete other ad-hoc duties as and when required.