Are you highly organised, commercially minded, and love being at the heart of a fast-moving sales environment? If you thrive on pace, precision, and making things run smoothly behind the scenes, this could be the role for you.
We are looking for a Sales Support Executive to join our team on a full time, permanent basis with a basic salary £26,000 - £29,000 depending on experience plus bonus.
This is your chance to join a multi-award-winning provider of Management & Sales training programmes, working with over 9,000 clients across the UK and globally. Their reputation is built on high-quality, interactive, and creative training delivered both face-to-face and virtually. Their team is growing, ambition is big, and their culture is relaxed, fun, and passionate.
This is a critical commercial support role that strengthens our revenue-generating activity and ensures every enquiry, proposal, and sales process runs with clarity, speed, and accuracy. You’ll be the engine behind the sales function - protecting conversion rates, keeping the CRM spotless, improving response times, and freeing up the sales team to focus on high-value selling.
If you enjoy SLA-driven environments, juggling multiple priorities, and being the person who makes everything work better - we’d love to hear from you. What You’ll Be Doing Lead & Enquiry Management Be first point of contact for inbound enquiries via phone and shared inbox Ensure all enquiries are logged, acknowledged, and allocated within SLA Accurately input leads into Salesforce with zero leakage CRM & Pipeline Accuracy Maintain high-quality Salesforce data across contacts, accounts, and opportunities Produce weekly pipeline and activity reports Support forecasting, audits, and closed-lost analysis Proposal & Sales Documentation Create polished, on-brand proposals using AI tools Prepare contracts, quotes, tenders, PQQs, and sales materials Ensure accuracy, consistency, and brand compliance across all documents Client Coordination & Scheduling Book discovery calls, demos, and follow-ups Liaise with trainers on availability, fees, and logistics Support scheduling for open courses and in-house programmes Customer Experience & Account Support Log touchpoints and support account management activity Assist with renewals, upsells, accreditation set-up, and feedback campaigns Reporting, Improvement & Operations Produce regular reports on leads, pipeline health, and performance Spot inefficiencies and recommend process improvements Provide operational support linked to sales activity when needed What We’re Looking For Essential: Experience in sales support, commercial admin, or customer coordination Excellent written communication and attention to detail High-speed, accurate data entry CRM experience (Salesforce preferred) Strong Microsoft Office skills (Word, Excel, PowerPoint, Teams) You’ll also be: Confident and professional on the phone Organised, proactive, and commercially aware Comfortable working under pressure and meeting tight deadlines Adaptable, solutions-focused, and always looking to improve
What You’ll Get Salary: £26,000–£29,000 (DOE) Bonus: Up to 10% annual bonus based on company performance Hours: 37.5 hours per week (office-based at our Coventry HQ) Holiday: 22 days
bank holidays, rising to 30 days with service Progression: Ongoing training and development in a growing business Healthcare: Private healthcare after 1 year (family cover after 5 years) Culture: Paid team socials (families welcome!), supportive and fun environment
If you are interested in this position, please click apply!