Store Manager Hemel Hempstead 39Hours Who are we? At Pets at Home, were passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. Whats the role? Were looking for a Store Manager to lead our team in Hemel Hempstead. Reporting directly to the Area Manager, youll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers. Your key responsibilities will include: Overseeing all aspects of daily operations, from stock control to store standards. Leading and inspiring your team to achieve sales targets and exceed KPIs. Creating a positive and fun working environment for your colleagues. Ensuring health and safety compliance across the store. Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World. Well provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets. Who are we looking for? Were looking for someone with: At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting. A passion for retail and a proven track record of delivering excellent results. Flexibility to work a 7-day shift pattern, including weekends and bank holidays. Strong communication and leadership skills to engage and motivate your team. A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety. About our Pet Care Centre [insert bespoke paragraph] Benefits We reward our Store Managers with a comprehensive package designed to support your well-being, including: Annual bonus opportunities. 28 days paid leave, rising to 33 days after 2 years (including bank holidays). A birthday day off to celebrate in style. Life assurance worth 4x your annual salary. A 4% company pension contribution. Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. Click here to read our Values & Behaviours Click here for more details and other benefit Join Us! Pets just see peoplethey dont discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills dont perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team. Dont waitapply now! We may close the vacancy early due to high interest.