Overview
Job Title: Sales Support
Company: Exertis UK
Location: Basingstoke, RG24 8EH (office based, Monday to Friday, 9 am–5:30 pm)
Salary: From £24,000 to £30,000 per annum DOE
Contract Type: Permanent
Date Posted: 5 Sept 2025
Description:
Are you ready to grow your career in a dynamic, customer-focused environment? Join our team at Exertis UK as a key part of our Sales Support function, where you’ll be responsible for processing customer orders, managing stock and bids and providing top tier support to our vendors and customers. This is a fantastic opportunity to develop your skills while helping ensure our customers receive the best service and pricing possible.
Responsibilities
* Accurately process customer orders using internal systems, ensuring service levels are maintained and any issues are promptly escalated to the Sales Teams.
* Respond to customer queries via phone and email, including providing pricing, quotations and support for bespoke requests.
* Coordinate with vendors to secure special bid pricing and manage associated documentation to support competitive sales efforts.
* Collaborate closely with the purchasing teams to monitor stock levels and ensure product availability for key accounts.
Why Join Exertis?
* Tailored career development paths designed to help you thrive.
* Employee resource groups, including Women at Exertis, LGBTQIA+, and more.
* A vibrant and collaborative workplace where your voice matters.
What We’re Looking For
* Previous experience in an administrative role, ideally in a fast paced customer service office environment.
* A natural ability to build rapport with clients and colleagues.
* Strong communication and relationship management skills.
* Resilience, curiosity, and a proactive mindset.
* A willingness to learn and embrace sales challenges.
Your Rewards and Benefits
* 25 days of annual leave, with the option to purchase more.
* Paid time off for your birthday and volunteering opportunities.
* Comprehensive parental leave packages and well-being programs.
* A supportive and inclusive environment where your growth is our priority.
Selection Process
Our selection process is designed to ensure a smooth and thorough evaluation of candidates. Once we receive your CV, our team will carefully review it to assess your suitability for the role. Shortlisted candidates will be invited to a telephone interview with the recruitment team, providing an opportunity to discuss your experience and skills in more detail. Following this, you may be asked to complete online testing to evaluate key competencies relevant to the position. Successful candidates will then proceed to a formal interview process, which can be conducted online or in person, with the hiring manager.
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