My client, a leading service provider are seeking an experienced and forward thinking Operations Director to lead commercial cleaning operations across a high profile London portfolio. This is a senior leadership role for someone who is passionate about service excellence and thrives in a fast paced, people centric environment.
Key Responsibilities:
* Provide strategic and operational leadership across a large, diverse commercial cleaning portfolio.
* Ensure exceptional service delivery, contract compliance, and consistent standards across all sites.
* Lead, inspire, and develop regional managers and operational teams to achieve high performance.
* Drive innovation, continuous improvement, and best practice throughout the operation.
* Build and maintain strong client relationships to support retention and long-term growth.
Key Requirements:
* Proven senior leadership experience within commercial cleaning or facilities management.
* Strong commercial acumen, with experience managing complex contracts, budgets, and KPIs.
* Excellent communication and leadership skills, with a genuine people first approach.
* Strategic, solutions-focused mindset with the ability to remain hands-on when required.