Company Description
The King William reopened in 2023 under Wells & Co management following a total major refurbishment which has totally transformed the pub adding to the olde worlde charm and giving it all the facilities you would expect of a contemporary Managed Pub. The King Bill dates back to the 1600s, making it one of the oldest buildings in Kempston and something of a local institution, attracting a loyal local crowd from Kempston as well as regular visitors from nearby Bedford and Milton Keynes. With a reputation built upon wholesome quality pub food, the King William is renowned for its warm welcome and enticing environment, not to mention its versatility. Grade II listed, flagstone floors, a feature fireplace and spacious garden give it all the charm you’d expect of a delightful country pub.
Position
Supervisor Duties Include:
* Taking responsibility for the customer journey, ensuring their experience is second to none
* Taking accurate orders and working closely with kitchen staff
* Ensuring payments and receipts are correct
* Confidently recommending menu and drinks offerings
* Observing service and standards and reporting any incidents or issues
* Being a supportive and proactive leader
Requirements
You will need to demonstrate:
* Previous Leadership experience in a hospitality or customer facing environment
* Enthusiasm and passion for food and beer
* The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
* A result driven and ambitious individual keen to develop your career and your teams
Benefits
* £13.50-£14.00 p/h + tips
* 28 days holiday
* Company Pension scheme
* Retail and beer discounts
* Fun culture surrounded by a supportive team
* 50% off food on shift
* Refer a friend Bonus
* Employee Assistance programme
* Benefits portal
* Career development programme
* 30% dining discount of all managed houses
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