Pertemps are proud to be working with is a well-established company in the Dudley area.
We are seeking an experienced Logistics Planner & Supervisor to join their Scheduling Department.
This is a key supervisory role responsible for organising the distribution of goods via our white-glove home delivery service, while overseeing scheduling and logistics operations across the UK.
Job Summary
As Logistics Planner & Supervisor, you will be responsible for the planning, coordination and supervision of deliveries, installations and service calls nationwide.
You will oversee a team of Scheduling Advisors and a Logistics Planner, leading by example to deliver a first-class customer experience. The role requires strong logistical planning, people management and the ability to resolve issues efficiently in a fast-paced environment.
Main Job Specifications:
Supervise and support Scheduling Advisors and the Logistics Planner
Manage team performance, HR matters and monthly 1-2-1s
Plan and schedule efficient UK-wide delivery and installation routes
Coordinate driver workloads and vehicle loading to maximise productivity
Act as the main point of contact for logistics and scheduling queries
Manage route changes, job prioritisation and contingency planning
Resolve logistical issues including access problems, incidents and rejections
Work closely with the Installations Team Leader and Distribution Manager
Monitor call compliance and provide clear, constructive feedback
Maintain accurate records and ensure excellent customer service standards
Ensure compliance with Health & Safety legislation and Company policies
The Ideal Candidate:
Demonstrable experience in a similar logistics, planning or supervisory role (advantageous)
Excellent geographical knowledge of the UK
Strong leadership and people-management skills
Confident decision-maker and problem solver
Highly organised with excellent attention to detail
Resilient and able to work effectively in a pressurised environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Excellent written, numerical and verbal communication skills
Positive, solutions-focused and able to use own initiative
Shift Patterns:
35 hours per week
Monday to Friday rotating weekly shifts of between the core hours of 8:00am-4:00pm; 9:00am to 5:00pm; 10:00am to 6:00pm with one hour unpaid for lunch
Saturdays - Working from home once a month, between the hours of 9:00am-2:00pm (paid as overtime)
Early finish every third Friday at 3:00pm.
Benefits:
28 days holiday per year (including Bank Holidays)
Length of service reward holiday up to extra 5 days.
Company events
Free on-site parking
Referral program and wellness program
Bonus scheme
Pension Scheme
Cycle to Work Scheme
Eye Vouchers
Refer a Friend Scheme
Salary:
From £24,630.00
Bonus scheme for hitting monthly targets
Job Type: Full-time
Pay: £24,630.00-£29,308.00 per year
Benefits:
Canteen
Company events
Company pension