About the Role
Training Executive
Reporting to the Head of People Development, you will play a key role in designing and delivering training across our managed pub estate. Each day will bring new challenges and the opportunity to make a real impact on the teams that make our pubs thrive.
You’ll work closely with General Managers to support the development of their teams, helping to create high-performing environments that consistently deliver outstanding customer service.
Key Responsibilities
* Design, develop, and deliver engaging training programmes across various business areas
* Identify training needs and skill gaps through regular assessments, site visits, and feedback from managers
* Develop and maintain training materials using CPL or a similar learning management system
* Support onboarding and induction for new team members
* Assist in talent development and succession planning within the estate
* Monitor training effectiveness and suggest improvements where necessary
* Be a key player in driving our customer satisfaction and service excellence goals
About You
* A background in the pub or wider hospitality industry is essential
* Experienced in delivering in-house training and creating structured learning programmes
* Able to identify training needs and translate them into effective, measurable development plans
* Familiar with CPL or similar platforms for learning content creation and management
* Excellent communication and presentation skills
* Highly organised, self-motivated, and comfortable working independently
* Commutable distance from Stockport, with a full UK driving licence and access to your own vehicle
* A friendly, approachable personality with a passion for people development
Why Join Us?
At Robinsons, we’re proud of our heritage but focused on the future. We offer a supportive, close-knit culture, and this role is perfect for someone currently in a junior hospitality management role looking to take a new direction in their career.
If you're ready to shape the future of hospitality talent in the Robinson Pubs
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