Admin Support
Sheffield - The role will involve travel when required depending on business needs.
Reports to: Operations Manager
Behind every smooth journey there's a team making sure the details are spot on. As Admin Support you'll be the person who keeps our regional Operations teams organized from managing records to coordinating interviews and meetings. Your work will make sure colleagues on the front line have everything they need to keep the North moving.
This is a role for someone who loves detail, enjoys keeping things running smoothly and takes pride in supporting others. If that sounds like you you'll fit right in.
What you'll be doing
* Supporting Operations Managers and the wider team with daily admin tasks
* Maintaining and auditing safety and HR records for drivers and conductors
* Monitoring traincrew competencies in ACMS and helping to coordinate interviews
* Organizing meetings, taking minutes, and managing delay reporting via Bugle
* Keeping sickness incident and late-on-duty records up to date
* Providing cover for other admin team members during annual leave
About you
* Strong organisational and communication skills
* Able to take accurate concise notes
* Confident using Microsoft Word, Excel and PowerPoint
* Comfortable working independently and handling sensitive information
* Knowledge of GDPR compliance
Whats in it for you
At Northern we don't just value our people we go the extra mile to support them. Here's a taste of what you can look forward to :
* Free travel for you, your partner, and your dependants on Northern services plus 75% discount on other UK and European networks
* Generous pension scheme we top up your contributions by 1.5 times
* Enhanced family benefits including 9 months of full pay for maternity leave
* Cycle to Work Scheme and electric car leasing options
* Exclusive discounts on shopping, travel and wellbeing
* Holiday purchase scheme buy up to 5 extra days leave
* Tailored training and career pathways
* Recognition programmes that celebrate brilliance every day
Why Northern
We're more than just a train operator. We're the heartbeat of the North connecting communities, creating opportunities and driving sustainable growth. With 2,500 trains running daily we're on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825 the first passenger train set off in the North of England and this year we're celebrating 200 years of the modern railway. As we look back we also look forward to the future of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.
A place for everyone
The best journeys happen when everyone feels welcome on board. At Northern we don't just move people from A to B; we're building a team where everyone feels they belong.
We can make reasonable adjustments to the process if that's something you need. We're also a Level 2 Disability Confident employer so if you meet the minimum criteria you'll always be offered an interview.
All offers are subject to a DBS check and a medical assessment.
No matter your background, experience or whether you call it a bap, barm or cob there's a place for you here in the railway.
Key Skills
* Active Directory
* Information Technology
* End User Support
* Deskstops
* OS Windows
* Access Points
* Asset Management
* SCCM
* VPN
* Troubleshoot
* Computer Information System
* Hardware
* Technical Support
Salary: 29298 per annum
Employment Type: Full‑Time
Experience: years
Vacancy: 1
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