Are you a senior FM or construction professional who can navigate complex PFI compliance while effortlessly managing high-stakes client relationships?
Our client is seeking a dynamic SPC Manager to maintain and build upon a strong partnership with their healthcare client. Based full-time on-site in Norwich, you will oversee an established team of specialists, driving performance, managing lifecycle works, and ensuring that any technical or construction risks are expertly mitigated before they impact the client.
The Role As the SPC Manager, you’ll:
Act as the primary lead for the PFI contract, ensuring seamless delivery of both Hard and Soft FM services across a major healthcare site.
Protect and nurture the client relationship, building on a strong foundation established over the last four years through open, relatable, and proactive communication.
Mitigate technical and construction risks, focusing heavily on Hard FM compliance and variations where the contract's primary challenges reside.
Lead and develop a dedicated team of 4 direct reports, including specialists in Capital Variations, Lifecycle, Performance, and Administrative Support.
Oversee contract governance and compliance, working alongside your performance and variation leads to protect the commercial health of the asset.
Maintain a visible, on-site presence, driving an integrated approach across all service lines to prevent any operational degradation. Your Skills To be successful in the role of SPC Manager, you must possess at least two of the following three core pillars:
A strong background in Construction or Facilities Management at a Senior Level.
Extensive, proven experience navigating PFI/PPP contracts.
Equivalent senior-level experience working within a Healthcare environments Additional requirements include:
Superb relationship-building skills: A high level of social intelligence and the ability to act as a relatable, trusted partner to the client.
A balanced leadership style: Strong commercial/technical grit combined with a modern, people-centric approach to team management.
Strong technical understanding: A preference for a Hard FM/technical background to effectively address engineering and infrastructure risks. What’s In It For You?
This role offers the chance to inherit a contract that is already performing exceptionally well, allowing you to focus on optimization and strategic relationship management. Benefits include:
A competitive salary of £90,000 to £95,000 (depending on experience).
Free on-site parking at a premier Norwich facility.
Standard working hours: Monday to Friday, 9:00 AM – 5:30 PM (with standard 1-hour lunch, flexible to 5:00 PM finish with a 30-minute lunch).
Discretionary flexible working: The potential for 1 day per week working from home once embedded, based on performance (non-contractual).
The opportunity to manage a crucial public infrastructure asset alongside an established, structured support team. How to Apply? To apply for the position of SPC Manager, click ‘Apply Now’ and send your CV directly to Michael McAllister. Interviews are being arranged swiftly—secure your opportunity to lead this high-profile contract today