🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award‑winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products – we want to solve problems and change lives through Monzo ❤️
What you’ll be working on
As part of the wider TechOps team you’ll be responsible for maintaining excellent tooling that enables Monzonauts to do their best work. You’ll help deliver technical solutions to support the business and implement automations and best practices to improve how we work.
* Delivering high impacting end‑to‑end technical solutions
* Maintaining our SaaS tooling and relationships
* Supporting our wider TechOps team and Security collective
* Building and supporting innovative office tech
* Keeping our platforms secure and available
* Automating our tools, processes and fixes
Qualifications & Experience
* You’re comfortable working in a technical team that deals with a wide range of technical issues every day
* You’re comfortable presenting technical information to groups of people
* You're passionate about helping people as well as creating an inclusive support environment
* You can communicate technical solutions to people with wide ranging levels of technical expertise effectively
* You're experienced in delivering technical projects and tools
* You’re experienced in complex technical problem solving
* You have an understanding of basic networking.
* You love learning on the fly and sharing your knowledge with others.
* You’ve got experience managing macOS, Windows or ChromeOS devices using mobile device management.
Additional Skills (Nice to have)
* Experience in Google Workspace, Slack administration and Okta
* Experience supporting and building AV solutions
* Experience automating processes and tasks
* Experience in programming languages such as Python
* Experience building and maintaining monitoring solutions with tools like Prometheus and Grafana
* Experience in infrastructure as code, using tools such as Terraform
* Certification in networking, such as CCNA, CCNP or equivalent
Benefits
* đź“Ť Flexibility to work remotely or from our UK offices with occasional office attendance as required
* ⏰ Flexible working hours and trust to work sufficient hours to do your job well
* đź“š ÂŁ1,000 a year learning budget for books, training courses and conferences
* ➕ and more – see our full list of benefits here
Application Journey
* 30 min call with the recruiter
* 30 min call with the hiring manager
* 2 hours of technical and behavioural interviews
This process should take around 3‑4 weeks – we’ll be as flexible as possible!
Equal opportunities & Diversity
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.
Diversity and inclusion are a priority for us. At Monzo, we’re fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
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