We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
The role
Salary: £28,380 to £32,733 per annum, depending on experience
Hours: 35 hrs full time (although part time, min of 25 hrs per week will also be considered)
Place of work: Hybrid/Flexible/Hatfield (minimum of 12 in-person days per year required)
A DBS check is required for this role
Working with colleagues and volunteers, you’ll be delivering Crohn’s & Colitis UK’s peer support services to a high standard. This will involve recruiting volunteers for, and managing end-to-end delivery of the charity’s virtual social event programme, developing and updating resources for peer support volunteers, and coordinating, scheduling, promoting and delivering various virtual social events. You’ll be working closely with the Volunteer development team to train volunteer hosts for the Virtual Support Events programme, and will also work closely with the Communications and Digital teams to manage event listings, registration, and follow-up communications.
About you
We are looking for a strong team player who has prior experience of coordinating and delivering virtual support events, peer support services or activity. Experience of recruiting, training, and supporting volunteers or staff, coupled with strong IT skills including MS Office, CRM databases is essential. Ideally you’ll be adept at using Power BI (or the equivalent) in terms of data reporting and analysis. Strong interpersonal skills, with experience of coaching and supporting others is also a requirement for this role.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
In this role, there is plenty of scope for a hybrid approach working from home, although there will be times when you will need to be at face‑to‑face meetings and on occasion, work evenings or weekends to support event delivery. There is a requirement for you to attend a minimum of 12 in‑person days a year, including the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London.
* 25 days' annual leave plus bank holidays, increasing one day per year up to 30 days
* Salary sacrifice pension scheme
* Flexible working options
* Enhanced maternity, adoption and paternity pay
* 24/7 Employee Assistance Programme
* Interest free loan for season tickets
* Cycle to work scheme
* Free parking and secure bike locks
* Training and development financial support and/or study leave
* Performance review and development scheme
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Siobhan Kewley, Head of Information & Support Services on: siobhan.kewley@crohnsandcolitis.org.uk
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack on our website.
Please email your CV & Supporting Statement to: jobs@crohnsandcolitis.org.uk
Interviews will be taking place on Friday 28 November and will be held remotely
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
#J-18808-Ljbffr